Política de privacidad

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Functional cookies

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Description and cookies

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Advertising Cookies

Yes

Description

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

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Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.


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Your privacy protection is important to us. Therefore, we would like to ask you to carefully read the following summary of how our website works. You can trust in transparent and fair data processing as we strive every day to handle your data in a secure, careful, and responsible manner. The following privacy policies are designed to inform you about how we use your personal information, in compliance with the provisions and requirements of the General Data Protection Regulation (GDPR) of the European Union.

Identification of the data controller

Name / Business name: ECOSOPORTES VISUALES, SL
CIF / NIF: B-54928692
Activity / Corporate purpose: Retail sale of graphic design items, personalized decoration, and creative solutions for businesses and individuals.
Registered office / Pol. Ind. Riodel. C/ Moli Huitena, Nave 15 CP03110 Mutchamel – Alicante
Phone: 965960183
Email address: administracion@visualcreativa.es
Website: https://visualcreativa.es/tienda
Commercial registration data / Public registry: Alicante Mercantile Registry, Book 0, Folio 172, Section 8, Sheet A-149643

Information and consent

By reading this Privacy Policy, the user is informed about how ECOSOPORTES VISUALES, SL collects, processes, and protects the personal data provided through the forms on the website visualcreativa.es/tienda (hereinafter, the "Website"), as well as the data derived from their navigation and other data they may provide to ECOSOPORTES VISUALES, SL in the future.

The user must carefully read this Privacy Policy, which has been written in a clear and simple manner to facilitate understanding, determining freely and voluntarily whether they wish to provide their personal data to ECOSOPORTES VISUALES, SL.

Purpose of data processing

The personal data collected will be processed by ECOSOPORTES VISUALES, SL for the following purposes:

Manage your contact requests through the channels provided for that purpose on the Website.
Manage purchases made on the Website, including payment management and order dispatch.
Manage subscription to the newsletter, made through the channel provided on the Website.
Perform analyses on the use of the Website and check user preferences and behavior.
Manage the sending of commercial communications from ECOSOPORTES VISUALES, SL and other companies that are part of its group, if applicable, through various communication channels present and future, such as: WhatsApp, Telegram, email, phone, mail... and any other medium that facilitates communication, unless the user indicates otherwise by checking the corresponding box, or opposes such processing.
Manage the sending of satisfaction surveys based on the purchase of a product or service from ECOSOPORTES VISUALES, SL, to improve the customer experience daily.
Analyze your data to create user profiles that allow us to define in more detail the products that may be of interest to you.

Data retention period

The data will be retained for the time necessary to fulfill the purposes for which they were collected or until the applicable legal retention period ends. The user may request their deregistration from ECOSOPORTES VISUALES, SL, opposing or revoking their consent following the instructions provided in the "rights of the data subjects" section.

Data collected from the user

These are the data that ECOSOPORTES VISUALES, SL may collect from users:

Identifying data: name, surname, national identity document or foreign identity number, and image.
Contact data: address, landline phone, mobile phone, email address.
Personal characteristics data: date of birth, age, sex, nationality.
Banking data: account number, account holder, SEPA mandate.
Economic, financial, and insurance data: income and earnings.
Other data: data provided by the data subjects in the open fields of the forms provided on the Website.
Browsing data.

If the user provides third-party data, they confirm that they have obtained their consent and agree to inform the data subject of this Privacy Policy, relieving ECOSOPORTES VISUALES, SL from any liability in this regard.

However, ECOSOPORTES VISUALES, SL may carry out the necessary verifications to confirm this fact, taking the appropriate due diligence measures in accordance with data protection regulations.

Legal basis for data processing

The data processing for purchasing products through the Website will be necessary for the fulfillment of the contractual relationship between the user and ECOSOPORTES VISUALES, SL.

The processing of your data for marketing purposes, related to ECOSOPORTES VISUALES, SL's own goods and services, and similar services for its clients, will be based on the legitimate interest recognized by the regulations when the user has purchased goods and/or services from ECOSOPORTES VISUALES, SL. In the absence of such a contractual relationship, data processing will be based on the user’s consent under the applicable current regulations.

The processing for these purposes will always be carried out with the prior consent of the user or based on the legitimate interest referred to above, and will be necessary to attend to their request. Additionally, withdrawing consent for any processing will not affect the lawfulness of processing carried out before.

To revoke this consent, the user can contact ECOSOPORTES VISUALES, SL via the following channels: by sending a letter to the Data Protection Department of ECOSOPORTES VISUALES, SL at the address: Pol. Ind. Riodel. C/ Moli Huitena, Nave 15 CP03110 Mutchamel – Alicante, by clicking on the automatic unsubscribe link in each commercial communication sent by ECOSOPORTES VISUALES, SL, or by sending an email to administracion@visualcreativa.es.

Recipients to whom user data may be shared

User data may be communicated to:

Companies in the group to which ECOSOPORTES VISUALES, SL belongs, solely for internal administrative purposes and/or for the aforementioned purposes.

Companies in the group to which ECOSOPORTES VISUALES, SL belongs for sending commercial communications about the products and services offered by the companies that form it, provided the user has consented to this.

Public administrations and competent national and/or European authorities, in cases provided for by law.

Companies related to the sending of product or service evaluation requests for feedback.

If a product is purchased on our website, for example, the necessary data for shipment must be shared with the corresponding transport companies.

The recipients mentioned in this section may be located inside or outside the European Economic Area, and in the latter case, international data transfers will be duly legitimized.

Data subject rights

As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):

Right of access. Under Article 15 of the GDPR, the right, as indicated therein, to obtain information about the personal data we process related to you.
Right to rectification. Under Article 16 of the GDPR, the right to obtain, without undue delay, the rectification or completion of personal data related to you.
Right to erasure (right to be forgotten). Under Article 17 of the GDPR, the right to obtain the deletion of personal data related to you, provided that processing is not necessary:
- To exercise the right to freedom of expression and information,
- To comply with a legal obligation,
- For reasons of public interest, or
- For the formulation, exercise, or defense of legal claims.
Right to restriction of processing. Under Article 18 of the GDPR, the right to obtain restriction of processing of your data when:
- The data subject disputes the accuracy of the data,
- The processing is unlawful and you oppose the erasure of the data,
- We no longer need the data, but you need it for the formulation, exercise, or defense of legal claims, or
- You have objected to the processing under Article 21 of the GDPR.
Right to object. Under Article 21 of the GDPR, you have the right to object to the processing of your personal data.
Right to data portability. Under Article 20 of the GDPR, the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, or to request that it be transmitted to another controller.
Right to lodge a complaint with a supervisory authority. Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you may contact the supervisory authority of your habitual residence or workplace, or the one where our company is located.

To exercise these rights, the user can contact ECOSOPORTES VISUALES, SL through the following channels: by sending a letter to the Data Protection Department of ECOSOPORTES VISUALES, SL at the address: Pol. Ind. Riodel. C/ Moli Huitena, Nave 15 CP03110 Mutchamel – Alicante, by clicking on the automatic unsubscribe link in each commercial communication sent by ECOSOPORTES VISUALES, SL, or by sending an email to administracion@visualcreativa.es.

If you believe your rights have been disregarded, you can file a complaint with the Spanish Data Protection Agency through www.agpd.es.

Security

ECOSOPORTES VISUALES, SL will treat the user's data at all times with the utmost confidentiality, maintaining its secrecy in accordance with applicable regulations, taking the necessary technical-organizational measures to ensure the security of your data and prevent its alteration, loss, processing, or unauthorized access, considering the state of technology, the nature of the data stored, and the risks they are exposed to.

Links

ECOSOPORTES VISUALES, SL may include hyperlinks to other sites that are not operated or controlled by ECOSOPORTES VISUALES, SL. Therefore, ECOSOPORTES VISUALES, SL does not guarantee, nor is it responsible for the legality, reliability, usefulness, veracity, or timeliness of the content of such websites or their privacy practices.

Please note that before providing your personal information to these third-party websites, their privacy practices may differ from ours.

Cookies

ECOSOPORTES VISUALES, SL uses cookies. You have the option to prevent cookies from being generated by selecting the corresponding option in your browser program.

For more information, please refer to our Cookie Policy (link to cookie policy).

Modification of the Privacy Policy

ECOSOPORTES VISUALES, SL reserves the right to modify this Privacy Policy according to its discretion, due to legislative, jurisprudential, or doctrinal changes by the Spanish Data Protection Agency.

We will inform you about these changes by publishing the modified Privacy Policy on the page itself, as well as by providing a corresponding notice on the homepage.